1. Introduction
SKILLECTS Workforce Solutions Private Limited ("SKILLECTS," "we," "our," or "us") is committed to protecting your privacy and handling personal information responsibly.
This Privacy Policy describes how we collect, use, disclose, retain, and protect personal information when you visit skillects.com, contact us, apply for employment opportunities, engage with our recruitment services, or communicate with us by telephone, email, or SMS text message.
SKILLECTS provides recruitment process outsourcing (RPO), offshore recruitment support, talent acquisition, resume-related services, business development support, and related workforce solutions.
By using our website or services, you acknowledge this Privacy Policy. Where applicable law requires consent, we will obtain it separately before undertaking the relevant processing activity.
2. Information We Collect
Please provide only information that is necessary for your interaction with SKILLECTS.
- Personal and contact information
- Name, email address, telephone number, business address, company name, job title, and other contact details you voluntarily provide.
- Recruitment and professional information
- Resumes, employment history, qualifications, skills, professional references, job preferences, application details, interview feedback, and other information relevant to recruitment and talent acquisition.
- Business and transaction information
- Service inquiries, client requirements, contractual details, billing information, and correspondence relating to our services.
- Technical and website information
- IP address, browser type, device information, website usage data, diagnostic logs, cookies, and similar technologies. When you submit an enquiry, we may also record the first-party page URL and campaign parameters (such as UTM tags) associated with that submission.
- Communications and messaging information
- Records of correspondence with us, including email, telephone, and SMS communications, as well as messaging preferences, opt-in and opt-out records, consent timestamps, and related compliance records where applicable.
3. How We Use Personal Information
We use personal information for legitimate business purposes, including to:
We will not use personal information for purposes incompatible with the original collection purpose without obtaining any additional consent required by law.
- Provide and administer recruitment, RPO, staffing support, and related services.
- Respond to inquiries, arrange consultations, and manage client relationships.
- Support recruitment, candidate evaluation, job applications, and employment-related processes.
- Send requested information, service updates, appointment confirmations, and relevant business communications.
- Send SMS messages where the required consent or other lawful authorization has been obtained.
- Improve our website, services, security, and user experience.
- Prevent fraud, investigate security incidents, and protect our business and users.
- Maintain business records and fulfill legal, regulatory, and contractual obligations.
4. SMS Text Messaging and 10DLC Compliance
SKILLECTS may use Zoom Phone or other business communication providers to send and receive SMS text messages for legitimate business communications. Our website enquiry form offers a separate, optional SMS marketing checkbox next to the phone field. It is unchecked by default and is not required to send an enquiry or obtain services.
- SMS consent and how to opt in
- Promotional SMS is sent only to people who affirmatively check the optional, unchecked-by-default SMS marketing box on skillects.com and submit the form with their phone number. The checkbox describes the promotional messages and explains frequency, possible message and data rates, STOP and HELP instructions, and that consent is not a condition of purchase. We record the phone number, consent timestamp, source page URL, campaign, and the exact disclosure version accepted. We retain consent records for at least four years or longer where applicable law requires. Providing a phone number, submitting an enquiry, agreeing to enquiry data storage, or appearing on a public or purchased lead list does not itself constitute SMS marketing consent. We do not send promotional SMS to contacts sourced from LinkedIn, websites, or lead lists unless they separately provide the required consent.
- Message frequency and charges
- Message frequency varies depending on your interactions with SKILLECTS and the types of messages you have agreed to receive. Message and data rates may apply depending on your mobile carrier and service plan.
- Opting out
- You may opt out of SMS communications at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to a SKILLECTS text message, or by contacting us through another reasonable method. We will honor opt-out requests promptly and stop sending the applicable messages, except for communications permitted or required by law. A one-time opt-out confirmation may be sent where appropriate. Opting out of SMS messages does not automatically unsubscribe you from other communication channels or affect communications you have separately requested, where permitted by law.
- Help
- For assistance with SMS communications, reply HELP to a SKILLECTS text message or contact us using the details below.
- Mobile information and SMS consent protection
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of personal information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. SKILLECTS does not sell, rent, or share mobile phone numbers, SMS opt-in data, or messaging consent records with third parties or affiliates for their own marketing, promotional, or lead-generation purposes. Communication service providers may process information strictly as necessary to deliver and administer messaging services on our behalf, subject to applicable legal requirements and contractual safeguards. Such processing does not authorize providers to use mobile information or SMS consent records for their own marketing or lead-generation activities. Consent to receive SMS messages is not a condition of purchasing goods or services from SKILLECTS.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to maintain website functionality, understand visitor interactions, improve performance, and enhance the user experience.
You can manage cookies through your browser settings and any cookie preference controls provided on our website. Disabling certain cookies may affect website functionality.
Where required by law, we will obtain consent before using non-essential cookies or similar tracking technologies.
6. Sharing and Disclosure of Information
We take reasonable steps to ensure that service providers handling personal information on our behalf are subject to appropriate confidentiality, security, and data-protection obligations.
SMS opt-in data and messaging consent records are excluded from the categories of personal information that may be shared with third parties. We do not sell or share mobile information with third parties or affiliates for their own marketing or promotional purposes.
- Service providers
- Vendors supporting our website hosting, IT infrastructure, customer relationship management, recruitment systems, security, and business communications.
- Clients and recruitment partners
- Relevant candidate or professional information when necessary for recruitment services and appropriately authorized.
- Professional advisers
- Legal, accounting, auditing, and other professional advisers where necessary.
- Legal and regulatory authorities
- Where required by applicable law, valid legal process, or a lawful governmental request.
- Protection of rights
- Where reasonably necessary to protect our rights, property, personnel, clients, or the security of our services.
7. Data Security
We implement reasonable technical, organizational, and administrative safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.
Although we take appropriate steps to safeguard information, no method of electronic transmission or storage can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy, provide our services, maintain relevant business records, resolve disputes, and meet applicable legal or regulatory requirements.
Retention periods depend on the nature of the information, the purpose of processing, and applicable law. When information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it, subject to lawful retention obligations.
9. Your Privacy Rights
Subject to applicable law, you may have the right to:
We may need to verify your identity before responding to a request. Certain information may need to be retained to comply with legal obligations or establish, exercise, or defend legal claims.
To exercise your rights, contact us using the details in Section 15.
- Request access to personal information we hold about you.
- Request correction or updating of inaccurate information.
- Request deletion of personal information where legally permitted.
- Withdraw consent where processing is based on consent.
- Object to or request restrictions on certain processing activities.
- Opt out of SMS communications at any time.
- Submit a privacy complaint or exercise other rights available under applicable law.
10. Children's Privacy
Our website and services are intended for business users and individuals seeking professional or recruitment-related services. They are not directed at children under 18.
We do not knowingly collect personal information from children under 18 through services directed at them. If we become aware of inappropriate collection, we will take reasonable steps to delete the information, subject to applicable law.
11. International Data Transfers
SKILLECTS may work with clients, candidates, recruitment partners, and service providers located in different countries. Personal information may therefore be transferred to or processed in jurisdictions other than the country where it was collected.
Where applicable, we implement appropriate safeguards and comply with legal requirements governing international data transfers.
12. Third-Party Websites
Our website may contain links to external websites, platforms, or services operated by third parties. Those services maintain their own privacy policies and practices.
SKILLECTS is not responsible for the privacy practices of external websites that we do not control. We encourage you to review their policies before submitting personal information.
13. Applicable Laws
SKILLECTS handles personal information in accordance with applicable privacy and data-protection laws, which may include the Information Technology Act, 2000, applicable rules, and the Digital Personal Data Protection Act, 2023, to the extent applicable and in force.
For communications to recipients in the United States, SKILLECTS also seeks to comply with applicable messaging laws, carrier requirements, and Zoom's 10DLC registration policies.
Nothing in this Policy limits rights that cannot lawfully be excluded.
14. Changes to This Privacy Policy
We may revise this Privacy Policy to reflect changes in our services, business practices, technologies, or legal obligations.
The updated version will be published on our website with a revised Last Updated date. Where required by law, we will provide additional notice or obtain consent before implementing material changes.
We encourage you to review this Policy periodically.
15. Contact SKILLECTS
For questions, privacy requests, complaints, or concerns about how we handle personal information, contact:
SKILLECTS Workforce Solutions Private Limitedwww.skillects.cominfo@skillects.comPlease provide sufficient details for us to understand and respond to your inquiry.